The success of a project with the Electronic Emissary often is determined in the first few e-mail contacts with the teacher or the SME, and the rapport that is established within those first contacts is critical. Therefore, as conductors of this train called the Electronic Emissary, we wanted to provide you with some of the technical procedures necessary for a smooth, uneventful ride. It is our hope that providing you with shortcuts to the time-consuming technical issues, you will be allowed to give your full attention to addressing the personal issues of facilitation.